Ts & Cs
Please read the terms & conditions before placing any orders.
When you shop with us via our Websites, these terms apply.
They’re important for both of us as they set out what we expect from each other, and they also give you helpful info.
By approving these terms & conditions and confirming your order, a binding agreement is entered into.
When we have received your order, you will receive an automatic e-mail confirming your order.
We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order.
Should we be unable to deliver in accordance with the terms in the confirmation of order, we will refund your order or notify you via email after processing a partial refund and then the rest items will be shipped out.
You can also find out more on our Help pages (which also form part of these terms).
Of course, if you need anything else, get in touch with Customer Care – we always love to hear from you!
We keep these terms and Help pages updated and we amend them every so often, so remember to check back in before you shop, as the latest set will apply.
CUSTOM & TAX
All custom duties are not included in the purchase price.
Once the package arrives at the local country, the local customs office will contact you via texts or emails to declare.
We have no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
- PAYMENTWALL (credit/debit card)